FAQ
General | Location& Climate | Transportation | Bungalows | Food & Beverage | Resort Facilities | Leisure Facilities
General
I have not heard of Holiday Inn Resort Phi Phi Island.
Since June 1st 2001, Palm Beach Travelodge resort has officially been Holiday Inn Resort Phi Phi Island, a member of the InterContinental Hotels Group.
Are there different tourist seasons on Phi Phi Island?
Yes, the high season is from late October until early April; the low season from the middle of April until the middle of October.
Is the water safe?
We have always used bottled drinking water on the island due to no centralized water supply. Our general water supply (showers and toilets) is sourced from an underground well and processed in filtration tanks before being supplied to rooms.
Is the electricity supply working?
The resort is situated on a secluded beach in the northeast of the island, away from the township and centralized infrastructure. Because of this, we have always supplied our own energy through the use of diesel generators. Electricity supply remains constant.
What is the electricity supply on the island?
Electrical supply is 220 volt / 50 cycles. Adaptors are available at the resort.
We are celebrating our honeymoon, what does the resort offer?
Special arrangements are available. Please contact us for additional details.
Location & Climate
Where is your resort in Phi Phi?
The resort is on the northern part of Phi Phi Don Island at Laem Tong Beach.
What kind of weather can we expect during the rainy season?
It is expected to have rain sometimes for 1-2 hours a day or there may be no rain for a week.
Is it possible to swim in the sea at this time of the year?
Yes, swimming in front of our resort is safe and calm all year round.
How big is the resort beach?
The resort embraces approximately 500 meters of white sandy beachfront qualified as maritime national park. This is one of the nicest beaches on Phi Phi Island.
Do we need to take precautions against mosquitoes?
It is a tropical climate and insects are normal. All bungalows have electric mosquito repellents and sprays are available in the mini-bar.
Transportation
How do I get to Holiday Inn Resort Phi Phi Island?
A scheduled ferry service runs daily from the Phuket’s Rassada Pier to Laem Tong Beach where Holiday Inn Resort is located. Please confirm your ferry booking prior to arrival so that our Phuket staff can arrange for your transfers from Phuket Airport or your hotel.
If travelling from Krabi, there is still a ferry service that operates to Tonsai Bay and a long-tail boat transfer would be required to transfer to the resort. Please advise resort staff of your travel times so that we may make the necessary transfer connections.
A private speedboat can also be chartered from Phuket or Krabi if required. Alternatively, a seaplane service can take you from many locations in the Andaman area to Phi Phi Island. Please contact the resort for the latest flight schedules and air fares.
How can we arrive at your resort? Do we have to stay overnight in Phuket?
Please arrange a transfer via our resort at the time of booking. Transfer options are by public ferry, private speedboat and seaplane.
If you book the morning ferry, departing Phuket at 8.30 hrs, you will need to stay overnight in Phuket the night before. If your flight lands at Phuket airport before 11.30 hrs, then it is possible to take one of the two afternoon ferries, which departs the Phuket pier at 13.30 hrs and at 14:30 hrs.
The 14:30 hrs ferry trip ends in Tonsai Bay, Phi Phi Island, requiring a 35 minute long-tail boat ride to reach the resort.
I cannot find a direct flight to Phuket. What are my options?
Due to some changes to flight schedules and charter flights you may not be able to find a direct flight to Phuket. We recommend flying into Bangkok, Singapore or Kuala Lumpur and then connect through for a flight into Phuket.
Some useful websites for flight bookings are:
www.thaiair.com
www.bangkokairways.com
www.dragonair.com
www.silkair.com
www.tigerairways.com
www.jetstar.com
www.airasia.com
www.nokair.com
www.fly12go.com
Can we arrive at your resort from Krabi?
Yes, there are 2 daily ferries from Klong Jilard Pier setting off at 10.00 hrs and 15.00 hrs to Phi Phi Island’s Tonsai Bay. Then you will need a long-tail boat transfer to the Resort. Alternatively, we can arrange for you a speedboat transfer or seaplane flight.
What transport is there on the island?
There are no roads, cars or motorcycles and all transport is by boat.
Are there footpaths from your resort to other parts of the Island?
Due to the nature of the island, there are no walking trails except to the lookout point in the main Township of Tonsai bay.
Are the boats to other parts of the Island regularly available to guests?
Yes, local long-tail boats are normally readily available. However if you prefer, you may pre-book.
Bungalow
Can we stay in one bungalow if we are 2 adults and 2 young children?
Our bungalow contains one king size bed and one single bed. This is suitable for 3 adults or 2 adults and 1 child. An additional rollaway bed can be arranged for an extra charge.
Are there different size bungalows?
All bungalows are the same size of 37 sq. m. with a balcony of a generous size. If you prefer a large bungalow, our family bungalow which is 2 regular bungalows joining together can accommodate up to 6 persons.
Food & Beverage
Is there access to fresh food and supplies?
The resort continues to be serviced by daily ferries and we also have a separate transport company to bring us fresh produce as and when required. There are no shortages of any foodstuffs or general consumable items here on the resort.
Can you give us an idea of your restaurant costs?
Average costs for meals per person are 450++ Baht for breakfast, 425++ Baht for lunch and 750++ Baht for dinner.
Do you cater for vegetarians?
Yes, our menus have a range of vegetarian meals available.
Do you offer children's menu at your restaurant?
Yes, children's menu is available.
Resort Facilities
What medical facilities are there on Phi Phi Island?
The resort has a qualified nurse and a first aid centre on site. In the event of an emergency, there are excellent hospital facilities in Phuket.
Does the hotel provide baby sitters?
Yes, baby sitter service is available for a nominal charge.
Do you have facilities for handicapped?
Whilst the resort offers easy access, the boat journey is slightly challenging for those with any walking difficulties. Assistance can be provided when required.
Can I change money on the island?
Foreign exchange facilities are available at the resort and all major credit cards are accepted. There are banks and ATM / cash machines in Tonsai Bay Township.
What can we buy on Phi Phi Island?
The resort boutique offers a wide range of gifts, handicrafts and souvenirs, reading materials, basic pharmacy items, snack, food and beverages. At Tonsai bay there is a wide variety of small shops, bars and restaurants.
Leisure Facilities
What activities are available?
The resort offers a full range of water sports activities (snorkelling, diving, windsurfing and kayaking) as well as day-trips to nearby islands by traditional long-tail boat. Indoor activities include Thai Cooking Class and Cocktail Class. Some of the activities incur a small fee.
What is the quality of the diving and snorkelling like?
We continue to receive guests from all over the world, many of whom charter boats for snorkelling or diving activities. Marine life is abundant and many comments are received about the magnificent colours and varieties of the fish species.
I have seen the movie "The Beach" Can I still go to Maya Bay where the movie was filmed?
Maya Bay is situated on Phi Phi Leh Island, just south of the main island and is fully accessible by long-tail boat or speedboat. "The Beach" remains a popular destination for snorkelling and for picnics and exploring during a day-trip.
Does the hotel organise any activity or trip?
Yes, we do. A variety of activities and daily trips are available. Please see our Activities Page.
Are the water activities free of charge?
Snorkelling and kayaking is complimentary. For fishing, diving, windsurfing and boat tours a small fee applies.
Can I pre-book diving tours with my reservation and how much does it cost?
Yes, prices are shown on the Scuba Diving Page. To pre-book or receive more information, please send us an e-mail.
Can I rent dive equipment at your resort?
Yes, all equipment can be loaned from our dive shop.
Do you offer diving lessons for beginners?
Yes, diving is available for both beginners and advanced learners. Lessons are conducted in the swimming pool before you go to the open sea.
Is it possible to have scuba diving lessons during the low season?
We are open all year and it is possible to do the Open Water lessons, snorkelling and diving trips.
Where is the nearest Golf club to the resort?
There are no facilities for golf on the Phi Phi islands. If you are bringing golf clubs on your trip to Thailand, we suggest making arrangements to leave them at your hotel in Phuket/ Krabi prior to your departure for Phi Phi.
For more in-depth information and facts about the resort and Phi Phi Island, please dive through this website or send an email to reservation@phiphi.holdayinn.com.
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